Cancellation policy

Membership Cancellation Policy

Billing
Your Introduction or Advanced Membership renews automatically. Monthly memberships are billed on the same date each month, and yearly memberships on the same date each year, using the payment method you provided at checkout. You will remain a member until you cancel.

How to cancel
You can cancel at any time. Sign in to your customer account on our store, open your membership, and choose cancel. If you have trouble, email contact@optimalsleepairwayhealth.com and we will cancel it for you.

When cancellation takes effect
Cancel before your next billing date to avoid being charged for the next period. Your membership benefits continue until the end of the period you have already paid for. After that, benefits that depend on an active membership, such as new course releases, course updates, the monthly newsletter and one-on-one sessions with Dr. Scott, end.

Materials you have already received
Course materials you have already downloaded are yours to keep for your personal use. They may not be shared, copied, resold or distributed.

Refunds
We do not provide partial refunds for the current billing period when a membership is cancelled. This does not affect any rights you have under Australian Consumer Law.

Price changes
If we change the price of a membership, we will notify you by