Terms of service
Effective Date: November 25, 2025
Welcome to Optimal Sleep Airway Health (“we,” “our,” “us”). By accessing or using our website optimalsleepairwayhealth.store and related services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or making a purchase.
1. General Information
These Terms govern your use of our website, purchases, and participation in our online consultations and assessments. By using this site, you agree to these Terms and all applicable laws and regulations in Australia.
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our site indicates acceptance of those changes.
2. Products and Services
We offer a variety of health-related products, including medicinal gummies, EMF protection products, and online health consultations, assessments, and quizzes related to sleep and overall wellness.
All product descriptions, pricing, and availability are subject to change without notice. We make every effort to ensure accuracy, but we do not guarantee that all information is free of errors.
3. Online Consultations and Assessments
Online consultations and assessments provided through our platform are for informational and educational purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment. Always seek advice from a qualified healthcare provider for any medical concerns.
4. Payments
We accept Credit/Debit Cards and PayPal for online purchases. All payments are processed securely through trusted third-party payment processors. By completing a transaction, you agree to provide accurate payment and billing information.
Prices are listed in Australian Dollars (AUD) and may include applicable taxes.
5. Shipping Policy
We ship physical products within Australia only.
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Flat Rate: AUD $10 per order
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Delivery Time: 3–7 business days after dispatch
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Shipping Costs: Paid by the customer unless otherwise stated during promotions
Once an order is shipped, tracking information (if available) will be provided. We are not liable for delays caused by postal services or factors beyond our control.
6. Refunds and Returns
We accept returns and provide refunds only for unused and visibly defective items.
To request a return or refund:
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Contact us first at contact@optimalsleepairwayhealth.com within 14 days of receiving your order.
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Provide proof (e.g., photo or video) showing the defect.
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Items must be unused, in original packaging, and returned at your expense unless the defect is our fault.
Refunds are processed once the returned item is received and inspected.
7. Intellectual Property
All website content — including text, images, logos, and other materials — is the property of Optimal Sleep Airway Health. You may not reproduce, distribute, or use any material from our website for commercial purposes without written permission.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products, services, or website.
All information provided is intended for educational purposes and should not replace medical diagnosis or treatment. You assume full responsibility for your use of our products and information.
9. Medical Disclaimer
Our products, assessments, and consultations are designed to support general wellness and sleep health. They are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before starting any new treatment or program.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising under or related to these Terms shall be subject to the exclusive jurisdiction of Australian courts.
11. Contact Us
For any questions about these Terms and Conditions, please contact us at:
Email: contact@optimalsleepairwayhealth.com
Address: 237 Waterworks Road, Ashgrove, Queensland 4060, Australia
Optimal Sleep Airway Health