Terms of Service

1General Information

These Terms govern your use of our website, purchases, and participation in our online consultations and assessments. By using this site, you agree to these Terms and all applicable laws and regulations in Australia.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our site indicates acceptance of those changes.

2Products and Services

We offer a variety of health-related products, including medicinal gummies, EMF protection products, and online health consultations, assessments, and quizzes related to sleep and overall wellness.

All product descriptions, pricing, and availability are subject to change without notice. We make every effort to ensure accuracy, but we do not guarantee that all information is free of errors.

3Online Consultations and Assessments

Online consultations and assessments provided through our platform are for informational and educational purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment. Always seek advice from a qualified healthcare provider for any medical concerns.

4Payments

We accept Credit/Debit Cards and PayPal for online purchases. All payments are processed securely through trusted third-party payment processors. By completing a transaction, you agree to provide accurate payment and billing information.

Prices are listed in Australian Dollars (AUD) and may include applicable taxes.

5Shipping Policy

We ship physical products within Australia only.

• Flat Rate: AUD $10 per order
• Delivery Time: 3–7 business days after dispatch
• Shipping Costs: Paid by the customer unless otherwise stated during promotions

Once an order is shipped, tracking information (if available) will be provided. We are not liable for delays caused by postal services or factors beyond our control.

6Refunds and Returns

We accept returns and provide refunds only for unused and visibly defective items.

To request a return or refund:

• Contact us first at contact@optimalsleepairwayhealth.com within 14 days of receiving your order.
• Provide proof (e.g., photo or video) showing the defect.
• Items must be unused, in original packaging, and returned at your expense unless the defect is our fault.

Refunds are processed once the returned item is received and inspected.

7Intellectual Property

All website content — including text, images, logos, and other materials — is the property of Optimal Sleep Airway Health. You may not reproduce, distribute, or use any material from our website for commercial purposes without written permission.

8Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products, services, or website.

All information provided is intended for educational purposes and should not replace medical diagnosis or treatment. You assume full responsibility for your use of our products and information.

9Medical Disclaimer

Our products, assessments, and consultations are designed to support general wellness and sleep health. They are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before starting any new treatment or program.

10Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising under or related to these Terms shall be subject to the exclusive jurisdiction of Australian courts.

11Online Courses and Subscriptions

These terms apply to all online courses, whether you buy a course on its own or through an Introduction or Advanced Courses Subscription (each a "Subscription"). They are in addition to the other sections of these Terms of Service. If there is a conflict, this section applies to online courses and Subscriptions.

11.1 Personal use only

Your purchase of a course or Subscription gives you a personal, non-transferable licence to view the course materials for your own education. For a Subscription, the licence lasts while your Subscription is active. The materials include videos, PDFs, slides, research papers, quizzes and certificates. The licence is for one person only. You do not own the materials, and nothing in these terms transfers any rights in them to you.

11.2 What you must not do

Without our written permission, you must not:

• share, give, lend, sell, resell or sublicense any course material or your course or Subscription access
• copy, record, screen-capture, photograph, transcribe or re-upload any material
• post materials or extracts on social media, forums, messaging groups, file-sharing sites or anywhere else
• use the materials to teach, train or coach others, or in your own paid or free courses, products or services
• share your account or any link we give you, or let another person use your course or Subscription access
• remove or hide any copyright notice, watermark or branding

Each person who wants access must buy their own course or Subscription.

12Contact Us

For any questions about these Terms and Conditions, please contact us at:

Email: contact@optimalsleepairwayhealth.com

Address: 237 Waterworks Road, Ashgrove, Queensland 4060, Australia